Reviews
100% satisfied
I am very thankful for my surgery. We receive excellent care. I hope this continues and that they do not come under too much pressure causing them to fail.
Attentive doctors, good surgery to be registered with. Sometimes get a rather abrupt operator on the phone but reception ladies are always very helpful and friendly.
A caring, helpful practice. On a couple of occasions recently, having booked an appointment for a few days hence, the condition worsened and the receptionists were very helpful in fitting me in on the day.
Although I know there are great pressures on individual practices I am amazed how organised and calm the Greystone House practice appears.
I have been pleased with every doctor I have seen over the last 14 years.
Although I am glad we are back under our individual doctor, Dr McGilligan who is, in our opinion, first rate.
Only one point to raise...
The last appointment I tried to make I couldn't book because the book was full for 7 days ahead. I had to phone at 8.30 on a friday to book an appointment the following friday. I was told to be prompt as the appointments tend to go very quickly.
This seemed like trying to buy concert tickets on-line for you favourite band.
All was cool and I got my appointment - no trouble.
However, I can't believe that this couldn't be improved upon and although I got an appointment - I felt sorry for one of the elderly patients that maybe missed out.
This isn't a massive criticism as my needs were, as always, brilliantly catered for.
I just can't help thinking this was a bit weird in the internet/telecoms age of today.
Not sure if that's helpful or not?
Otherwise all very happy thanks.
Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Greystone House Surgery: http://iwgc.net/eccjk