Greystone House Surgery

99 Station Road, Redhill, Surrey, RH1 1EB 603 reviews

Reviews

Recommend
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Written by a patient
2nd December 2014


100% satisfied

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
1st December 2014


I am very thankful for my surgery. We receive excellent care. I hope this continues and that they do not come under too much pressure causing them to fail.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st December 2014


Attentive doctors, good surgery to be registered with. Sometimes get a rather abrupt operator on the phone but reception ladies are always very helpful and friendly.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st December 2014


A caring, helpful practice. On a couple of occasions recently, having booked an appointment for a few days hence, the condition worsened and the receptionists were very helpful in fitting me in on the day.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th November 2014


Although I know there are great pressures on individual practices I am amazed how organised and calm the Greystone House practice appears. I have been pleased with every doctor I have seen over the last 14 years. Although I am glad we are back under our individual doctor, Dr McGilligan who is, in our opinion, first rate. Only one point to raise... The last appointment I tried to make I couldn't book because the book was full for 7 days ahead. I had to phone at 8.30 on a friday to book an appointment the following friday. I was told to be prompt as the appointments tend to go very quickly. This seemed like trying to buy concert tickets on-line for you favourite band. All was cool and I got my appointment - no trouble. However, I can't believe that this couldn't be improved upon and although I got an appointment - I felt sorry for one of the elderly patients that maybe missed out. This isn't a massive criticism as my needs were, as always, brilliantly catered for. I just can't help thinking this was a bit weird in the internet/telecoms age of today. Not sure if that's helpful or not? Otherwise all very happy thanks.

Recommend
Involvement
Cleanliness
Staff
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Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Greystone House Surgery: http://iwgc.net/eccjk